Facebook’s platforms, including Instagram and WhatsApp, suffered widespread blackouts on Monday. The global blackouts lasted about 7 hours. Facebook and Instagram appear to have recovered on Monday afternoon around 6 p.m. EST.
At 6:33 p.m., the company confirmed that its services had been restored.
“To the huge community of people and businesses around the world who depend on us: We are sorry. We have worked hard to restore access to our applications and services and are happy to announce that they are coming back online. now. Thank you for supporting with us, ”the official Facebook Twitter feed announced.
FACEBOOK WHISTLEBLOWER ACCUSES COMPANY OF “RIPPING OUR COMPANIES”
Facebook spokesperson Andy Stone also tweeted an apology, adding that he was “happy to report [Facebook’s services] are coming back online now. “
According to DownDetecter, thousands of users around the world started reporting outages on Facebook, Instagram and WhatsApp and Oculus at around 11 a.m. EST on Monday.
“We are aware that some people have difficulty accessing our applications and products,” Stone tweeted around noon Monday. “We are working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
Facebook, whose shares fell 5% during Monday’s trading session, did not immediately respond to FOX Business’s request for comment on the cause of the outages.
In addition to the temporary outages, Facebook whistleblower Frances Haugen is due to testify against the social media giant Tuesday morning. On Sunday, Haugen was revealed on CBS’s “60 Minutes” as the woman who anonymously filed complaints with federal law enforcement that Facebook’s own research shows how it amplifies hatred and misinformation, leads to a polarization and that Instagram, in particular, can harm teenage girls. ‘ Mental Health.
Haugen claimed Facebook betrayed “democracy” by allowing the algorithm to spread disinformation about its users in the 2020 election. She said the company recognized the risk of disinformation and added security systems to reduce that risk, but she accused the company of relaxing those measures after the election.
“As soon as the election was over, they either deactivated them or they brought the settings back to what they were before, to prioritize growth over security,” Haugen said. “And that really sounds like a betrayal of democracy to me.”
Haugen also leaked internal Wall Street Journal documents dubbed “The Facebook Files” which paint a picture of a company focused on growth and its own interests rather than the public good. Facebook has vehemently denied the allegations.
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While it’s normal for websites and apps to crash, global failure is rare.
In addition to Facebook, DownDetector reported that users at T-Mobile, Verizon, AT&T, Google, Twitter, TikTok, Zoom, and Amazon Web Services also reported outages.
|TMUS||T-MOBILE US, INC.||125.46||-1.30||-1.03%|
|VZ||VERIZON COMMUNICATIONS, INC.||54.50||+0.20||+ 0.37%|
|T||AT&T, INC.||27.25||+0.09||+ 0.33%|
|AMZN||AMAZON.COM, INC.||3 189.78||-93.48||-2.85%|
|ZM||ZOOM VIDEO COMMUNICATIONS, INC.||259.58||-7.93||-2.96%|
Representatives from Verizon, Amazon and T-Mobile have confirmed to FOX Business that DownDetector’s outage report is inaccurate.
“Users of all networks and services are affected by other third-party application outages,” a T-Mobile spokesperson said.
Meanwhile, Twitter has confirmed that some of its users may have had issues seeing replies and direct messages, but the issue has since been resolved. Google also confirmed that there was a “minor issue affecting a small subset of search queries, and it has since been resolved.”
AT&T, TikTok and Zoom did not immediately return FOX Business’s requests for comment.
Facebook and Instagram became available again Monday afternoon around 6 p.m. EST.
Business fox ‘ Tyler o’neil and the Associated Press contributed to this report.